Frequently Asked Questions
For Couples Therapy
What is the cost per session?
$175 per 50 minute session, $240 per 80 minute session. Please note: I do not bill insurance for couples counseling and working with me in couple therapy will require a private pay agreement.
What types of insurance/payment do you take?
All Major Credit Cards
HSA or FSA card
I do not bill in-network with insurance companies, however, Onda Counseling submits superbills on behalf of clients for reimbursement and does all necessary follow up to get you reimbursed.
Can I use Out of Network benefits?
Yes! I don't accept insurances in network, but I work with Mentaya, a platform that helps clients get money back on out-of-network therapy sessions. To see if you qualify for reimbursement, click here or enter your information in the Mentaya window below.
If you qualify, Mentaya will file claims and handle the insurance paperwork to make sure you get reimbursed. They charge a fee per claim that Onda Counseling covers for you and they have helped people get thousands of dollars back per year. You can sign up using this link: https://mentaya.co/checkbenefits/TLIdTtKvAZzt9SpdtnIK
Note: Mentaya's goal is to save you time and money. It's completely optional, and as your therapist I do not benefit in any way from your participation.
Where can you work with clients?
I can provide psychotherapy to couples who currently reside in the state of Washington. If you live outside the state of WA, my mental health coaching services are available to you. If you’d like help sorting out the difference, please reach out through the contact form.
How do we get started?
First, schedule a free 20 minute intro call here. Select my name “Alicia Spangenberger” and then choose a time that works best for you and your partner.
After the call, if you, your partner and I feel we are a good fit for services, we will schedule you for a couples intake (80 minutes).
Once your intake appointment is booked, you will both receive intake paperwork to be filled out and submitted.
We will walk through your intake questionnaire upon our first session together.
Following our intake appointment, I will schedule one individual intake session with both of you that will be 50 minutes each.
Are you offering in-person sessions?
I provide a hybrid model of therapy, meaning I am able to provide virtual and/or in-person sessions. In person sessions are held at my office in downtown Bellingham, WA.
What if we change our minds and don’t want to continue?
You are under no contract to continue services with me and can let me know you’d like to discontinue at any time. Please be aware that if you have a scheduled session you are subject to my cancellation policy.
What is your current availability?
I currently have openings for new couples clients.
I see clients Monday through Thursday from 8:30am - 4:30pm
What is your cancellation policy?
Please remember to cancel or reschedule 24 hours in advance. You will be responsible for a $150 fee (for 80 minute sessions) if cancellation is less than 24 hours. Why? My time commitment is made and held exclusively for you. If you are more than 15 minutes late for a session, you will lose that session time and will be required to pay the above fee.
For Individual Therapy
What types of insurance/payment do you take?
All Major Credit Cards
HSA or FSA card
I do not bill in-network with insurance companies, however, Onda Counseling submits superbills on behalf of clients for reimbursement and does all necessary follow up to get you reimbursed.
What is the cost per session?
Individual psychotherapy: $175 per 50-55 minute session
Can I use Out of Network benefits
Yes! I don't accept insurances in network, but I work with Mentaya, a platform that helps clients get money back on out-of-network therapy sessions. To see if you qualify for reimbursement, click here or enter your information in the Mentaya window below.
If you qualify, Mentaya will file claims and handle the insurance paperwork to make sure you get reimbursed. They charge a fee per claim that Onda Counseling covers for you and they have helped people get thousands of dollars back per year. You can sign up using this link: https://mentaya.co/checkbenefits/TLIdTtKvAZzt9SpdtnIK
Note: Mentaya's goal is to save you time and money. It's completely optional, and as your therapist I do not benefit in any way from your participation.
Where can you work with clients?
I can provide psychotherapy to couples who currently reside in the state of Washington. If you live outside the state of WA, my mental health coaching services are available to you. If you’d like help sorting out the difference, please reach out through the contact form.
How do I get started?
First, schedule a free 15 minute intro call here. Select my name “Alicia Spangenberger” and then choose a time that works best for you.
After the call, if both you and I feel we are a good fit for services, we will schedule you for an intake.
Once your intake appointment is booked, you will receive intake paperwork to be filled out and submitted.
We will walk through your intake questionnaire upon our first session together.
Are you offering in-person sessions?
I provide a hybrid model of therapy, meaning I am able to provide virtual and/or in-person sessions. In person sessions are held at my office in downtown Bellingham, WA.
What is your current availability?
I have openings for new individual clients.
I see clients Monday through Thursday from 8:30am - 4:30pm
What if I change my mind and don’t want to continue?
You are under no contract to continue services with me and can let me know you’d like to discontinue at any time. Please be aware that if you have a scheduled session you are subject to my cancellation policy.
What is your cancellation policy?
Please remember to cancel or reschedule 24 hours in advance. You will be responsible for a $100 fee (for 50 minute sessions) if cancellation is less than 24 hours. Why? My time commitment is made and held exclusively for you. If you are more than 15 minutes late for a session, you will lose that session time and will be required to pay the above fee.